Privacy Policy

Folio & Flow™ Privacy Policy

Last updated: January 2026

Folio & Flow™ (“Folio & Flow,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website, purchase our digital products, or use our hosted tools and services, including Kairo™ and the Professional Language Toolkit (PLT™).

1. Information We Collect

We collect only the information necessary to operate our business and deliver digital products and services.

This may include:

  • Name and email address

  • Billing and payment-related information (processed by third-party payment providers)

  • Purchase history and access details

  • Communications sent to us (support requests, emails)

  • Basic usage or interaction data related to hosted tools

We do not knowingly collect sensitive personal information beyond what is required to provide access and support.

2. How We Use Your Information

We use your information to:

  • Process transactions and grant access to digital products

  • Deliver transactional communications (order confirmations, access notices)

  • Provide customer support

  • Maintain and improve our products and services

  • Comply with legal, financial, or regulatory obligations

We do not sell, rent, or trade personal information.

3. Payments & Third-Party Services

Payments are processed securely through third-party providers such as Stripe. Folio & Flow™ does not store or have access to full payment credentials.

We may also use trusted third-party tools for:

  • Website hosting

  • Email delivery

  • Analytics and performance monitoring

  • Platform infrastructure for hosted tools

These providers are authorized to use information only as necessary to perform services on our behalf.

4. Cookies & Analytics

Our website and tools may use cookies or similar technologies to:

  • Ensure proper functionality

  • Understand site usage and performance

You may control or disable cookies through your browser settings. Disabling cookies may affect site functionality.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information. While no method of transmission or storage is completely secure, we take appropriate steps to reduce risk and safeguard data.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Request access to or correction of your personal information

  • Opt out of non-essential communications

Requests can be made by contacting info@folioandflow.com.

7. Children’s Privacy

Folio & Flow™ products and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children.

8. Policy Updates

This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Information

If you have questions about this Privacy Policy or how your information is handled, contact:

info@folioandflow.com